
Japan Is Flush With Obsession
By Mark Magnier, L.A. Times - 1999
KOKURA, Japan
A new kind of house pet? No, it's the Japanese toilet in all its
glory. And if you believe its makers, it's only getting better.
Japan has an enduring fascination with the toilet, replete with
cutting-edge intelligent-toilet research, toilet Web sites, symposiums,
antique toilet museums, solid 24-karat-gold johns and official Toilet
Days. Nowhere else on Earth do so many people spend so much money on such expensive thrones.
Japan's enthusiasm is largely lost on foreigners. In sharp contrast to
their receptiveness to the Japanese cameras, autos and Walkmans that have
taken the world by storm, few Americans or Europeans seem to covet Japan's super bowls--some of which can cost $4,000.
Now major Japanese manufacturers hope to change that by creating
something with more universal appeal. Their latest project: a toilet that doubles as a doctor's office.
At Matsushita's research center in Tokyo, scientists explain how they
are working on embedding technology in the porcelain that will catch a urine sample, shoot it full of lasers and in short order test it for
glucose, kidney disease and eventually even cancer.
One of the researchers, Tatsuro Kawamura, says future smart toilets
will compile and compare medical results day by day, allowing doctors to spot important changes.
Japan's undisputed king of toilets is Toto Ltd., which has noticed the
enormous profits ahead in serving Japan's rapidly aging population, although it's moving slower on the medical front.
Toto set the industry standard in the 1980s with its high-tech
Washlet, which got worldwide publicity at the time. With the slogan "Even
your bottom wants to stay clean," it built mass appeal in Japan for the $1,000-and-up toilets previously confined to sanitariums and hospitals.
Nearly 20 years later, these once-luxury items can be found in about
30% of Japanese homes. The fully configured Washlet, the Lexus of toiletry, has enough lights, hoses, buttons, remote controls and
temperature and water-pressure adjustments to bowl over even the most avid gadget freak.
Master the Washlet's controls--many foreigners don't and emerge
soaking and embarrassed--and your bum will be warmed even as your undercarriage is squirted with warm water and blow-dried, obviating the
need for toilet paper.
"Once you use it, you wonder how you could ever do without it," says
Mariko Fujiwara, a researcher with the Hakuhodo Institute of Life and
Living.
What's behind Japan's keen interest in toiletry?
Takahiko Furata, director of Aomori University's Modern Social Studies
Institute, cites the Shinto religion's traditional emphasis on physical
and spiritual cleanliness.
"Japanese hate impurities and think it's important to have a place to
remove them. That place is the toilet," he says. "Japanese toilet culture
is based on this idea."
Others such as Eiko Mizuno, a researcher at the Life Design Institute,
note that the toilet may be one of the few places people in crowded Japan
can go for a few minutes of quiet--akin to the automobile for some
Americans.
And Dr. Hiroshi Ojima, a proctologist at Japan's Social Insurance
Central Hospital, traces the popularity of Washlets to Japan's high
constipation rate and low fiber intake relative to many other countries.
Whatever the reason, it all spells big bucks. Toto's most complicated
model for the elderly is the EWCS120K, which includes armrests and
something resembling an ejection seat for people unable to stand without
help. A quick glance at its most elaborate configuration leaves the
impression there's a small aircraft in your bathroom.
A Guide to Public Restrooms
Japan's toilet culture isn't limited to the plumbing, however.
One of several Japanese toilet Web sites asks volunteers to visit and
rate Tokyo's public restrooms, a sort of twisted Zagat Survey. It invites
photos of the most disgusting cases and posts them in the "Harsh Site of the Day" section.
Another site, called Toilet Television, offers global comparisons and
a quiz. Sample question: What percentage of the world uses toilet paper?
Answer: 30%--alternatives include hands, water, sand, small rocks, mud,
leaves and rope. In the old days, Japanese used seaweed, while Americans
used corn husks, it adds helpfully.
For those in search of more theory, the southern island of Kyushu
hosted in mid-November the 15th Japanese National Toilet Symposium, where
500 toilet experts from 15 countries and global groups schmoozed, feasted
and voted for their 10 favorite toilets. In past years, the group has
also celebrated the toilet's importance with an official day devoted to it.
And people intrigued by toilet paper can chase down Hideo Nishioka,
chairman of the Japan Toilet Assn. His personal toilet paper collection
features 400 samples from more than 50 nations. One of his favorites: an
Italian roll with a rendering of Botticelli's famous painting "The Birth of Venus."
Out in the marketplace, meanwhile, the Japanese are spending more than
$100 million annually on over-the-counter pills designed to prevent any
odors they might generate while luxuriating on all these fancy Washlets.
They're also shelling out to fight noise pollution and save water. It
seems that many Japanese women flush repeatedly to hide embarrassing
sounds. Now some bathrooms include the "Sound Princess," a device that
mimics the sound of flushing water in place of the real thing.
There are toilet exhibits and museums. In Tokoname, near Nagoya, the
"Kiln Plaza" museum displays porcelain toilets dating back 150 years.
Rioh Semba, the collector who owns most of the antiques, says his
interest in tea-ceremony porcelain sparked this rather unusual collection. He now owns 500 commodes.
A toilet museum with more popular appeal, meanwhile, is the World
Toilet Exhibit in Nakatado-gun on the island of Shikoku. Unicharm, a
sanitary-napkin company, contributed $535,000 in 1994 to craft a solid
gold toilet and gold bathroom slippers (the ultra-clean Japanese use
different footwear for the john), an exhibit that has wowed the crowds from the start.
The willingness of the Japanese to spend big reached full flower in
the 1980s, as disposable income grew, says Miho Mizuhaki, a planning
official with Inax, Japan's No. 2 toilet maker. "That's when toilet
culture really started to take off," she adds.
Not everyone hails this, however. In fact, some, like the Toilet
Assn.'s Nishioka, think Japan has gone a bit too far.
"The Japanese have become too obsessed with cleanliness," he says,
citing recent news reports about students who refuse to use school
bathrooms that don't have Washlets.
Japan wasn't always this way. A century ago, it used some pretty basic
technology, if you can call it that. Until the early 1900s, human waste
generated in the cities was hauled to the country and sold to farmers as
fertilizer. The Hakuhodo Institute's Fujiwara says dealers paid more for
rich people's waste because their diet was better.
In fact, when it comes to johns, Japan is a Johnny-come-lately. For
most of its history, Japan used a variation on the hole in the ground.
Plumbing didn't make much of an appearance until the 1923 Yokohama
earthquake underscored the danger of disease.
After World War II, as the Western toilet became more popular, Japan
relied on a tried-and-true tactic to catch up: It borrowed toilet
technology from France, Switzerland and the United States,
reverse-engineered it, improved it and voilà: the Washlet.
"Japanese are keen about taking foreign ideas and fully developing
them," said Aomori University's Furata. "It's a basic Japanese trait."
An Innovation That Went Nowhere
One of the dead ends on the road to high-tech toiletry can be found in
the bowels of Japan's National Stadium, the showcase of the 1964 Tokyo
Olympics. Directly under the field along a low, dusty hallway lined with
electric wires sits one of Japan's few remaining female urinals, several
hundred of which were made by Toto between 1951 and 1968.
The female urinal, which rises out of the floor like a modified cone,
is a Japanese invention meant to save time. It never caught on.
"Women just didn't like to use them," says Miyuki Matsumoto, a Toto planning official.
After almost 20 years of Washlet revenue, Toto is searching for its
next mega-hit as the old machines start to break down. The firm is
weathering the bad publicity that followed when four old Washlets caught
fire, prompting headlines such as "Check behind you."
Meanwhile, as Japan contemplates how far it has come with its advanced
digital toilet technology, some wonder if there's a danger Japanese toilets will run amok Jan. 1. Are they Y2K compliant?
"They all include computers," said Inax's Mizuhaki. "But we don't
expect anything bad to happen. We don't see any danger that the water will shoot out or keep on flushing."
Etsuko Kawase of The Times' Tokyo Bureau contributed to this report.
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